Hair Extensions FAQs

Yes - we only use ethically sourced human hair. Every strand is carefully aligned and double drawn to ensure a natural-looking finish and long-lasting quality.

Our clip-in fillers add full length and volume, while our clip-in fringes provide face-framing shape without a cut. Both are made from 100% human hair for a seamless blend.

You can email our team a photo in natural light – we’re happy to help find your perfect shade.

Absolutely. We offer lightweight, seamless options such as fine density fringes and scalp filler pieces that add volume without damage.

Yes - our extensions can be cut and toned by a professional. We recommend testing a strand first and avoiding bleach. When heat styling, use a heat protectant and follow our heat protection tips.

Yes, we ship internationally. Shipping times and fees vary by location and will be calculated at checkout.

UK orders typically arrive in 1–3 business days. International delivery may take 5–10 days depending on your region.

Please contact our team as soon as possible. If your order hasn't shipped, we'll do our best to make changes. Once fulfilled, changes may not be possible.

We accept returns on unworn items in original packaging within 14 days. For hygiene reasons, opened hair cannot be returned. See our full refund policy for details.

Use a sulphate-free shampoo and conditioner, brush gently with an extension brush, and store in the silk bag provided. For more, read our full hair extension aftercare guide.

With proper care, your Curated extensions can last 6–12 months or more.