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Frequently Asked Questions
Product & Hair Info
Yes - we only use ethically sourced Remy human hair. Every strand is carefully aligned and double drawn to ensure a natural-looking finish and long-lasting quality.
Clip-ins add full length and volume. Fringes provide face-framing shape without a cut. Toppers offer coverage for thinning hair at the crown. All are made from 100% human hair for a seamless blend.
You can use our [Colour Match Guide] or email our team a photo in natural light – we’re happy to help find your perfect shade.
Absolutely. We offer lightweight, seamless options such as fine density fringes and scalp filler pieces that add volume without damage.
Yes - our Remy extensions can be cut and toned by a professional. We recommend testing a strand first and avoiding bleach.
Orders, Shipping & Delivery
Yes, we ship internationally. UK delivery is free for orders over £75. Shipping times and fees vary by location and will be calculated at checkout.
UK orders typically arrive in 1–3 business days. International delivery may take 5–10 days depending on your region.
Please contact us as soon as possible. If your order hasn’t shipped, we’ll do our best to make changes. Once fulfilled, changes may not be possible.
Returns & Aftercare
We accept returns on unworn items in original packaging within 14 days. For hygiene reasons, opened hair cannot be returned.
Use a sulphate-free shampoo and conditioner, brush gently with an extension brush, and store in the silk bag provided. View our [Aftercare Guide] for full instructions.
With proper care, your Curated extensions can last 6–12 months or more.